An important aspect of your qualities and skills as a listening helper is our underpinning self-awareness. The Johari Window model of human interaction suggests that we all have an open area, a blind spot, a secret part, and an undiscovered area representing parts of our internal world. Often our fears and defences get in the way of having a satisfying life and may lead to seeking help. When we block self-knowledge, we tend to make bad decisions for ourselves. When we use energy in maintaining defences, we’re distracted from listening well (to ourselves and others).Being self-aware applies to ‘clients’ and their helpers. For anyone using counselling skills, the aim is to be more aware and less afraid of your internal world, for these three reasons:
- So that you become free to concentrate on the speaker without your own baggage getting in the way
- Because the more you understand and accept yourself, the more likely you are to understand and accept others
- So that you model the ability to be in touch with your inner self, which provides valuable information, known as emotional intelligence
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